3 years and 2 properties in...
We would like to thank the staff at One Door for our investment journey so far. Having known we needed to do something we were referred to One Door. Right from that first appointment on our back deck we have been well informed, well guided and we have already purchased our second investment property through One Door. We have never felt pushed; instead we have found the process to be respectful, insightful and exciting. The staff has supported us with answers to questions sometimes before we even asked them. You stopped us from making an emotional purchase right from our first investment reminding us that the property is a vehicle to find the right tenant in an area selected for long term growth. As your marketing says, you found it, you funded it, you manage it and we, David and Karen, have done and continue to prosper.
David and Karen
They make me feel like I am their only customer...
I am a State Manager of a bread and bakery company and I know first hand how to run a good business. The key components being excellent individualized customer service where committed people value your patronage, convenient and efficient service, and sound knowledge you can trust. There’s no spiel, just people working with you to help you successfully invest in property. That’s why I chose One Door. They make me feel like I am their only customer and always go above and beyond to exceed my expectations. There are a lot of companies who have similar service offerings but it is very rare to find one that have a great team of people whom you can trust and will treat you like a person not a number.
Trevor and Susan Peden
I can rely and trust them with managing my investment property...
Buying an investment property and then having the “know-how” and time to manage it is not easy. It is a real long term commitment. I know it’s a cliché but when you are in the market and seeking help to make a huge financial decision you often feel like a cash cow to the people you are doing business with, rather than a real person. So when I decided to buy an investment property, I needed to work with a team that I could trust and knew that they cared about me and my needs. That’s exactly why I chose One Door. They are professional and down to earth and use terms in simple and everyday language to help you understand the management of your investment. But most importantly, I can rely and trust them with managing my investment property. They are working with you and you are not alone. I didn’t think I’d ever say this about a property management team but they are like family.
Wayne Hamill and Joy Burke
Not having to worry about one of the biggest assets I own, is a blessing...
Peace of mind when investing is priceless. So many things can go wrong when you trust someone else to manage your property, but when it works as it has for me at One Door - it’s freedom. They look after everything and have kept me informed throughout. I don’t follow up anything. Not having to worry about one of the biggest assets I own, is a blessing. Keep up the good work!
Jamie and Gail Weston
They truly are “everything property thru…one door’
I bought my home a few years ago and knew the next step was to buy an investment property. As I am a single woman with little investment experience and knowledge I had been procrastinating making such a big decision. It just seemed too hard and a lot of work. I have a full on busy job where I travel a lot and the last thing I wanted to do was spend more of my precious time managing my investment. This changed when I met the team at One Door. They were always accessible and approachable and very patient with my lack of understanding of the process. Not once did they make me feel silly for asking what I am sure were basic questions. They held my hand through the whole process from my loan to the management of my property, as well as getting me a tenant straight after the house was built. They kept me informed all the way and I trusted that they had my best interests at heart. They truly are “everything property thru…one door”. The only regret is that I procrastinated for so long and didn’t do this sooner! Thank you!
M. Barrett